DEQ Working to Improve Organizational Structure and Permit Processes, But Targeted Adjustments and a Permit Performance Management System Are Still Needed (November 2019)
Summary At the agency level, the Department of Environmental Quality’s (DEQ’s) average span of control and total organizational layers in 2019 remain similar to 2016 levels. Five of DEQ’s 20 organizational units contain higher levels of narrow spans and more organizational layers than recommended, with the Division of Marine Fisheries presenting the greatest potential for structural issues. Although decentralization of permit processing enables units to meet varied permit requirements, granting such autonomy absent a permit performance management system limits DEQ’s ability to ensure processes are efficient and effective. DEQ’s Permitting Transformation Project offers a way to build such a system. |
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