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Motor Fleet Management Uses Best Practices, but Needs Telematics to Strengthen Accountability (March 2012)

Summary

The Division of Motor Fleet Management (MFM) operates in accordance with most fleet management best practices, but the division can improve management and accountability. MFM's reliance on state agencies for management and oversight makes it difficult to hold agencies accountable, and it does not have sufficient information to determine the correct number of passenger vehicles to meet state government needs. Telematics offers opportunities to improve accountability and provide information needed to analyze vehicle utilization. Curtailment of vehicle replacement in recent years has led to an older and less reliable fleet, and recent changes to the rate structure may limit funding for vehicle replacement. With improvements in management and the use of technology, MFM can continue to meet the state government need for passenger transportation services.

Final Report

Executive Summary

Presentation

Handouts

Relevant Legislation:

  • Senate Bill 312 (2015–16): An act to require the Division of Motor Fleet Management of the Department of Administration to contract for the development and implementation of a pilot project to thest the effectiveness and efficiency of using telematics in state-owned motor vehicles. This legislation was not enacted.
  • House Bill 1204 (2013–14) authorized the Division of Motor Fleet Management of DOA to develop and implement a pilot project to test the effectiveness and efficiency of using telematics in state-owned motor vehicles. This legislation was not enacted.

Agency Actions:

  • Telematics. DOA conducted two small telematics studies to evaluate the effectiveness of telematics to strengthen accountability for the use of state-owned vehicles. After reviewing study results, Motor Fleet Management may expand the telematics pilot.

Press Coverage:

     

Related Reports:

PED Contact:

Program Evaluation Division, North Carolina General Assembly
Legislative Office Building, Suite 100
300 North Salisbury Street , Raleigh, NC 27603-5925
919-301-1404